About Us
In business since 1989, Trip Data and Safety Management Inc.(TDSM) began as a software development firm providing solutions to the transportation industry. Since, TDSM has expanded to includes direct sales and support with more than 300 clients throughout North America. TDSM has extensive experience in hand-print to data conversion, image control, and data management. Annually, TDSM converts more than seventy million, hand printed documents into digital information. The resulting data is automatically compared to government regulations to protect over 200,000 truck drivers against costly and unnecessary penalties. In fact, some government agencies depend upon TDSM software to reduce time completing on-site audits.
Applications available in both windows and web-based formats guarantee equal and economical protection to every client, from a single truck to an international corporation or government agency. TDSM’s awareness of customer needs and concern for detail is also reflected in our easy to read, real-time reports. At a glance, managers can review any deviations from normal daily activities. Analytical reports allow management to compare past performance, implement corrective action; and monitor daily operations to ensure desired results are achieved, or to recommend change.
In 2006 TDSM contracted with a multi-national client to deliver an automated solution which allows their head office to provide services to more than 300 branches, including automated emails to over 3000 employees. Within the first six months our client realized annual savings in excess of $400,000 while converting an overwhelming backlog to current. TDSM recommended processes that reduced the delivery time of new projects while saving our client an additional hundreds of thousands of dollars throughout 2007 to 2010. We delivered our first web-based application to this client in 2007. Prior to start-up, our development group underwent 2 months of in-depth classroom training with a Microsoft Regional Director. Since that time we have successfully delivered numerous web-based projects. In 2008 TDSM secured an exclusive supplier position with another global provider. That project continues today. We are proud that our first customer in 1989 is still a customer.
The challenges of satisfying multi-national clients inspired TDSM to create a set of rapid-development tools that guarantee our clients least-cost, custom design & development; within agreed time frames. State-of-the-art, performance, tuning routines allow TDSM to optimize applications and even share data across multi-platforms. Client-server applications can be incorporated into multiple networks, including SAN environments. Customers naturally expect immediate data retrieval/storage and rapid screen refresh. TDSM delivers.
In 2007 these newly developed routines returned an amazing 15 times improvement in data transfer rates. In a recent 2010 project these routines identified data flow maximization that delivered an amazing 560% improvements.
Our professional development team is experienced managing both large and small projects. Each project begins with a clear understanding of the expected outcome followed with full documentation to include mutually agreed milestones. Upon approval, TDSM clients receive continuous progress reports throughout every step of design and development. Our experience suggests that mid-term spec changes are common. “Client change requests receive immediate attention” to ensure they are quickly massaged into an existing project with the least possible impact on milestones. All TDSM applications are fully tested to ensure error-free deployment and complete customer satisfaction.
TDSM is constantly improving. In the spring of 2010, TDSM released a new web-based Employee Resource Planning (ERP) package to compliment it’s existing group of Driver Suite applications. All Driver Suite programs share one common database and create a virtual link between corporate departments. Today TDSM is proud to add Distance-Based Learning (DBL) to Driver Suite. Distance-based-learning delivers training lectures and test material over the internet to one or many students simultaneously to reduce the need for expensive classroom sessions. Each employee’s personnel file is automatically updated upon successful completion of the test that follows each learning module. TDSM clients easily maintain the unique qualification requirements of every employee.
Outstanding customer service is a tradition at TDSM. We still answer every in-coming call. Highly trained, bilingual support staff resolve 7-of-10 client enquiries during the first contact. TDSM takes pride in our customer’s success.
Your Safety is Our Business
Call (877) 776-8376